Shipping policy

Please allow 1-2 working days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. 

United Kingdom 1-2 business days
Europe 3-5 business days
The rest of the world 6-7 business days
 

Bundles and lace systems

The processing time of each order is 1-2 working days.

Bundles and lace systems are shipped within 7-10 working days

 

Custom made wigs

When ordering a custom-made wig, please allow 7-20 working days for your custom order to be ready. Shipping will take slightly longer as the unit will be made from scratch.

 

Ready to ship units

Ready to ship units will be shipped out the next working day.

Once the order has been dispatched you will be sent a tracking number which will be sent via email.

 

PLEASE NOTE: If an order has been lost or damaged by the shipping facility, we are not responsible or liable for any errors made by these services.