Processing time
Ready to ship units
Please allow 1-2 working days for your order to be processed and shipped.
Once shipped we will send you an email along with the tracking number.
Any payment method: 1-2 working days
United Kingdom 1-2 business days
Europe 3-4 business days
The rest of the world 4-7 business days
Custom made wigs
Virgin hair Collection
Please allow 1-3 working days for your payment to be processed
When ordering units that are in our "Virgin hair” collection please allow up to 15 working days for your unit to be ready.
For payments made via Laybuy, please allow up to 21 working days.
For payments made via Klarna, please allow up to 28 working days.
Please note that working days (excludes) weekends.
Classic Collection
Please allow 1-3 working days for your payment to be processedWhen ordering units that are in our "Classic” collection please allow up to 21 working days for your unit to be ready.
For payments made via Laybuy, please allow up to 26 working days.
For payments made via Klarna, please allow up to 35 working days.
Please note that working days (excludes) weekends.
Luxury Collection
Please allow 1-3 working days for your payment to be processed
When ordering units that are in our "Luxury” collection please allow up to 21 working days for your unit to be ready.
For payments made via Laybuy, please allow up to 26 working days.
For payments made via Klarna, please allow up to 35 working days.
Please note that working days (excludes) weekends.
Bundles and lace
The processing time of each order is 1-2 working days.
When ordering bundles and lace please allow up to 10 working days to receive your order.
For payments made via Laybuy, please allow up to 15 working days.
For payments made via Klarna, please allow up to 21 working days.
Please note that working days (excludes) weekends.