Processing time

Ready to ship units

Please allow 1-2 working days for your order to be processed and shipped.
Once shipped we will send you an email along with the tracking number. 

Any payment method: 1-2 working days 

United Kingdom 1-2 business days
Europe 3-4 business days
The rest of the world 4-7 business days

Custom made wigs

Virgin hair Collection

Please allow 1-3 working days for your payment to be processed

When ordering units that are in our "Virgin hair” collection please allow up to 15 working days for your unit to be ready.

For payments made via Laybuy, please allow up to 21 working days.

For payments made via Klarna, please allow up to 28 working days.

Please note that working days (excludes) weekends. 

Classic Collection

Please allow 1-3 working days for your payment to be processed

When ordering units that are in our "Classic” collection please allow up to 21 working days for your unit to be ready.

For payments made via Laybuy, please allow up to 26 working days.

For payments made via Klarna, please allow up to 35 working days.

Please note that working days (excludes) weekends. 

Luxury Collection

Please allow 1-3 working days for your payment to be processed

When ordering units that are in our "Luxury” collection please allow up to 21 working days for your unit to be ready.

For payments made via Laybuy, please allow up to 26 working days.

For payments made via Klarna, please allow up to 35 working days.

Please note that working days (excludes) weekends.

 

Bundles and lace

The processing time of each order is 1-2 working days.

When ordering bundles and lace please allow up to 10 working days to receive your order.

For payments made via Laybuy, please allow up to 15 working days.

For payments made via Klarna, please allow up to 21 working days.

Please note that working days (excludes) weekends.